Consumer Protection App from ECC

Here is some free high-tech help for consumers unhappy with items or services on holiday. The European Consumer Centres Network (ECC-Net) has started a unique mobile application: the "ECC-Net: Travel App" to assist consumers in managing difficult situations on holidays abroad and securing help in the local language.

If you have ever found yourself grumbling about defective goods bought on holiday, car rental or hotel reservations made from home, or poor airline handling of delays/cancellation? this new application can provide help by shedding light on your rights and doing so in the language of the country you are in. (so you can inform shops and service providers in the local lingo that you know your rights)  More information about the ECC consumer Protection app can be found here. The app presents legal advice in 23 EU languages (including Hungarian.)

It is available in the following online stores:

 Google Play (Android Store)

Apple App Store

Windows Store (Microsoft)

This helpful mobile application is free to download and use. It also has the useful function that it can operate while offline.